Q: Do you need to meet my pet in person for a drawing or painting?

A: No. It’s not necessary for me to meet your pet. I ask you to provide photographs of your pet to help me see the physical characteristics and their personality, too. Three or more photos are best.

 

Q: How long does it take to draw my pet or home?

A: Drawings can take between 2 to 10 weeks, depending on how many pieces I'm already working on. If you have a special occasion, such as a birthday or anniversary gift, please let us know.

 

Q: Do you frame?

A: Framing is not included in for-hire commission. All custom pieces are sold unframed. All artwork is delivered flat (not rolled). We will assist with framing options upon special request. 

 

Q: What if I don't have good photos of my house or pet? Do you photograph them for me?

A: Photography services are not included in for-hire commission pricing. We will be happy to provide a custom price for photography services upon request. 

 

Q: Do you ship artwork?

A: Yes. We ship artworks to the address of your choice. Shipping costs are passed along to you and costs vary based on art size and destination.

 

Q. When do you require payment?

Payment in full (or deposit of 50% down) is required to schedule your artwork. Any balance will be due upon completion.

 

Q. How do I send you payment?

Sonja will email an invoice for credit card payment. Or checks may be mailed here.

 

Q: How do I care for my artwork?

A. Drawings are created using fine art pencils which do smudge when handled too much. Please try not to handle the surface of the artwork more than is necessary. Framing the drawings will help protect against smudging.  Canvas paintings are at risk for stretching or puncturing if they are stabbed or pressed along the surface with too much force. Please try to store your canvas painting against a flat, non-sharp surface when it's not hanging on a wall. 

 

Q: Do you provide refunds?

A: We strive to represent the artworks online as accurately as possible. Please request additional photos or a video if you'd like to see more details about the artworks before purchasing. In the event that you are unhappy with your purchase, Sonja will refund 90% of your purchase price upon return of the artwork and a full inspection by Sonja of the artwork to ensure that it is unaltered or undamaged. Shipping fees are not refundable.

 

All copyrights to artwork belong to Sonja Wise. Duplication of artworks is prohibited at any time.